Shipping Policy
At VAPEPIE-SVIP, we are committed to providing efficient and secure delivery services. Our warehouse is located in California, USA, and we currently ship exclusively to customers within the United States.
IMPORTANT LEGAL COMPLIANCE (PACT Act): In compliance with federal laws (the PACT Act) and local regulations, ALL orders containing nicotine or related vape products MUST require an Adult Signature (21+) upon delivery. Carriers will not leave packages unattended at your door. Please ensure an adult with a valid government-issued ID is available at your shipping address to sign for the package. Failure to provide an adult signature may result in the package being returned to us, potentially at the customer's expense. We cannot ship to P.O. Boxes.
Order Processing Time: We strive to process and ship orders from our California warehouse within 1-2 business days (Monday-Friday, excluding public holidays) of receiving your order.
Shipping Methods & Timelines: We use compliant specialty carriers for shipping.
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Standard Shipping: Typically delivered within 3-7 business days after shipment, depending on your destination.
Shipping Rates: Shipping costs will be calculated automatically at checkout based on the weight of your order and the destination. We may occasionally offer free shipping based on specific order value thresholds.
Order Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24-48 hours for tracking information to update in the carrier's system.
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