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📦 Order Tracking & Delivery FAQ | Vapepie
Looking for help with your Vapepie order? Here are some quick answers to common questions about tracking, shipping, and delivery.
❓ Q1: How do I track my Vapepie order?
A: After your order is shipped, you'll receive a confirmation email with a tracking number. You can track your Vapepie order using that number on our Tracking Page or directly on the courier’s official website.
❓ Q2: I can’t find my tracking information — what should I do?
A: Don’t worry — sometimes tracking updates take a few hours to appear. Try refreshing the link or checking back later. If it still doesn’t show after 24 hours, feel free to contact our support team.
❓ Q3: Why hasn’t my Vapepie tracking updated?
A: During peak times or customs clearance, tracking updates may be delayed. If your tracking hasn’t changed in over 5 business days, please contact us with your order number, and we’ll check it for you.
❓ Q4: My tracking says “Delivered” but I haven’t received anything. What should I do?
A: Please check with neighbors, your mailbox, or local post office — sometimes packages are signed for by others or held locally. If you still can't find it, contact Vapepie support and we’ll help resolve it.
❓ Q5: What if my Vapepie package is delayed?
A: If your order is delayed beyond the estimated delivery time, please first check the tracking status:
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U.S. warehouse: 3–5 business days
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Germany warehouse: 4 - 7 business days within Europe
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International warehouse: 8–12 business days
📬 Contact Vapepie Customer Service
If you need help with your order, we're here for you!
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Email:[email protected]
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WhatsApp:(+52)8135708475
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Service Hours: Service Time (PDT / UTC−7): Sunday–Thursday 6:30 PM – 9:00 PM, 10:30 PM – 3:00 AM
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